Frequently Asked Questions

What payment methods do you accept?

We accept the following payment methods:

  • Paypal

Is shipping free?

  • Yes, we offer free shipping on all orders within the United Kingdom.

In what currency are the prices displayed in the store?

  • All products on our website are priced in British Pound Sterling (£).

How long does delivery take?

  • Order deadline: 5:00 PM (GMT+1:00) British Summer Time (London)
  • Processing time: 1-3 business days (Monday to Friday) – You will receive a notification and a tracking code once the order has been shipped.
  • Shipping time: 4-6 working days (Monday to Friday)
  • Total delivery time: 5-9 business days (Monday to Friday) until your order arrives.

How long do I have to make a return?

You can return the items within 30 days of receipt.

Contact Us

Store Name: Rose Sherley
Company Name: Lumetis LTD
Company Number: 16529036
UTR
: 22027 27603

Address:  
71-75 Shelton Street, Covent Garden, London WC2H 9JQ, United Kingdom
Telephone Number: +4407346184588
Email: info@rosesherley.com

Monday – Friday:  8:00 to 17:00
(GMT+1:00) British Summer Time (London)

We will respond to your messages within 24 hours on working days.